TWI:  Job Relations
Job Relations teaches supervisors to develop employees for peak performance

A supervisor's job is a tough one.  They are expected to be experts on every job they supervise.  But more than that, they have to keep employees motivated, focused and resolve conflicts when they arise - the human resource manager part of their job.

But how can they if they have never received any formal, practical training in conflict resolution and employee motivation?  The TWI Job Relations module provides this training.

The Job Relations (JR) module teaches supervisors how to develop and maintain positive employee relations to prevent problems from happening and how to effectively resolve conflicts that do arise.  Principles include:
  providing constructive feedback;
  giving credit when due;
  telling people in advance about changes that will affect them;
  making the best use of each person's ability; and
  earning the employee's loyalty and cooperation.

When problems do arise, JR reaches supervisors how to get the facts, weigh them, make the decision, take action and check results.

Contact us to schedule the Job Relations training module for your organization.