Lean for the Front Office

Lean methodologies must be applied throughout the entire organization to truly reach the goal of becoming a Lean enterprise. Unfortunately, companies often neglect the administrative functions, leaving profitable opportunities unaddressed.

And the application of Lean in non-manufacturing disciplines such as service, healthcare, banking, customer service and government is not as commonplace (yet).

Attend this no-cost, two-hour interactive session for an overview of Lean for the Front Office - learn about the Lean tools and their application in office and service industry settings. Return to work understanding the value gained when implementing Lean into non-manufacturing settings.

  Thursday, April 12, 2012
  Thursday, December 6, 2012

Sessions run from 8:00 a.m. to 10:00 a.m. and are held at CONNSTEP, 1090 Elm Street in Rocky Hill, Connecticut. Class size will be limited to twelve participants to allow for a better learning opportunity. Pre-registration is required.

Registration
  There is no fee to attend the Lean for the Front Office sessions.
  Registration is taken on a first come, first served basis.
  Once the workshop reaches capacity, registrants will be placed on a waiting list.
  We request a 48 hour notice of cancellation so that we may fill openings from the waiting list.
  Class space is reserved for representatives of Connecticut manufacturing companies.*
  Due to a limited class size, there will be a maximum of 2 attendees per company.

* Registrants who are not with Connecticut manufacturing companies will be approved, pending space availability, at CONNSTEP's discretion.